If you say you’re going to do something, do it. When you said you would.
The goal is to be reliable, someone clients can count on. I’m glad for the work and the opportunity to build relationships. If someone doesn’t do what he says he will, even if it’s because someone else didn’t do what he said he would, does that void my part of the agreement? Do I push myself, make my life more difficult in the short term to help out my client? When do you cross the line of being dependable to being a pushover? If I say I can’t deliver this much product in this small amount of time, will someone else?