Despite the high cost as a self-employed actor and writer, I’m grateful to have health insurance and doctors I choose in network.

I needed to find out if 2 treatment codes would be covered. My insurance says they do cover what I need. YAY! (Time will tell if they actually do….)

It took more than 2 hours of my time to figure that out. Does that seem reasonable? Seems long to me, or am I missing something? I hope it takes you less time to get what seems like a simple answer from your insurance provider.

Details (TL;DR?): [Read more…] about How long should it take to get an answer from health insurance customer service?